What to do when someone dies
Whether a death occurs in a hospital, a resthome or at a private home a doctor needs to certify the death by completing a Medical Certificate of Causes of Death. If cremation is decided upon the deceased’s doctor needs to see the body before our funeral directors transfer the deceased into our care.
A call to us for advice and assistance at this time will help clarify the situation.
For example if the death occurred as a result of an accident and the coroner is involved, a funeral director would be contacted to convey the body to a public mortuary. The family of the deceased will still need to organise the funeral with a funeral director of their choice. They are under no obligation to use the same one contracted for the original transfer.